Terms & Conditions

📌1. Acceptance of Terms

By accessing, browsing, or registering on the o9bit platform ("the Platform"), you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions, as well as our Privacy Policy and Responsible Gaming Policy. If you do not agree with any part of these terms, you must discontinue use of the Platform immediately.

These terms constitute the entire agreement between o9bit and the registered user with respect to their use of the Platform, superseding all prior or contemporaneous agreements, representations, or communications on the same subject matter.

o9bit reserves the right to modify, update, or replace these Terms & Conditions at any time. We will notify users of material changes through platform announcements. Your continued use of the Platform after any modification constitutes acceptance of the revised terms.

🪪2. Eligibility Requirements

To register and use the o9bit platform, you must satisfy all of the following eligibility criteria at the time of registration and throughout the duration of your account:

• You are at least 21 years of age. Underage gambling is strictly prohibited.
• You are a natural person and not registering on behalf of a corporation or third party.
• You are accessing the Platform from a jurisdiction where online gaming is not prohibited by applicable law.
• You have not previously had an account closed, suspended, or terminated by o9bit for violations of these terms.
• You are not subject to any self-exclusion programme that prohibits your participation in online gambling.

o9bit reserves the right to request documentary proof of eligibility at any time, including government-issued photo identification and proof of address. Failure to provide satisfactory verification within the requested timeframe may result in account suspension or closure.

📝3. Account Registration and Security

Each individual may hold only one registered account on the o9bit platform. Creating multiple accounts — whether under the same name, shared device, shared IP address, or shared payment method — is strictly prohibited and may result in permanent account closure and forfeiture of any remaining balance.

When registering, you must provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. o9bit cannot be held liable for losses arising from unauthorised account access where the user has failed to adequately protect their login details. Do not:

• Share your password or login credentials with any third party.
• Allow any other individual to access or use your account.
• Register using false, fictitious, or misleading personal information.
• Use another person's identity, payment card, or mobile banking account without their explicit consent.

If you suspect any unauthorised access to your account, contact our support team immediately at [email protected]. We will investigate the matter and take appropriate action to safeguard your account.

💰4. Deposits and Withdrawals

o9bit supports a range of local and international payment methods suitable for players in Bangladesh. Accepted methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are processed in Bangladeshi Taka (BDT). Minimum and maximum deposit or withdrawal amounts may apply and are displayed at the point of transaction.

The following conditions apply to all deposit and withdrawal requests:

• All deposits must originate from a payment account registered in your own name. Third-party deposits are not permitted.
• Withdrawals are processed to the same payment method used for the original deposit where technically possible.
• Active bonus wagering requirements must be fully satisfied before a withdrawal of bonus-derived funds is permitted.
• o9bit reserves the right to request KYC documentation before approving withdrawal requests above ৳20,000 or where required by internal compliance procedures.

Withdrawal processing times are typically 1-3 business days depending on the chosen method. We will notify you by email if additional verification is needed before your withdrawal can be released. o9bit is not liable for delays caused by payment providers or banking institutions.

🎁5. Bonuses and Promotions

o9bit offers various bonuses and promotional incentives to both new and returning players. All bonus offers are subject to specific terms that will be communicated at the time the offer is made. By claiming any bonus, you agree to its individual terms and conditions in addition to these general Terms & Conditions.

Key conditions that apply to all bonus offers unless otherwise specified:

• Bonuses are awarded in BDT and credited directly to your account balance or bonus wallet as specified in the offer.
• Wagering requirements must be completed within the validity period stated in the individual offer. Uncompleted rollovers expire and the remaining bonus balance is removed.
• Bonuses are intended for personal recreational use only. Any attempt to exploit bonuses through systematic or coordinated play may result in bonus cancellation.
• o9bit reserves the right to modify or withdraw any promotion without prior notice if there is evidence of misuse or where operational requirements necessitate a change.

Free spins awarded as part of promotions are subject to the same wagering requirements as cash bonuses unless stated otherwise. Game restrictions may apply to free spin usage. Players should review the specific offer details prior to claiming any promotional free spins.

🚫6. Prohibited Conduct

Users of the o9bit platform must not engage in any behaviour that is harmful, fraudulent, abusive, or in violation of these Terms & Conditions or applicable law. Prohibited conduct includes, but is not limited to:

• Using automated software, bots, scripts, or artificial intelligence tools to gain unfair advantage over other players or the platform.
• Engaging in money laundering, structuring financial transactions to conceal their origin, or using the Platform for any unlawful financial purpose.
• Colluding with other players to manipulate game outcomes, including the sharing of hand information in card games or coordinating bets in live casino environments.
• Submitting false, fabricated, or altered documents during KYC verification or any other compliance check.
• Threatening, abusing, or harassing o9bit staff, customer support agents, or other platform users through any communication channel.

Violation of any of the above may result in immediate account suspension, permanent termination without notice, forfeiture of outstanding balances, and referral to relevant authorities where the conduct constitutes a criminal offence. o9bit may pursue civil or criminal remedies to the fullest extent permitted by law.

🎯7. Responsible Gaming

o9bit is committed to promoting a safe, responsible, and enjoyable gaming environment. We provide tools that allow players to manage their activity effectively, including voluntary deposit limits, session time reminders, temporary cooling-off periods, and permanent self-exclusion options. Players who feel that gambling is negatively impacting their life are strongly encouraged to make use of these tools or contact our support team for guidance.

Gaming on the o9bit platform is intended purely as a form of entertainment. It is not a reliable source of income and should never be used as a financial strategy. Always gamble only with money you can afford to lose, set personal spending limits, and take regular breaks. Players under the age of 21 are strictly prohibited from registering or playing. For more detailed guidance, please visit our Responsible Gaming page.

©️8. Intellectual Property

All content displayed on the o9bit platform — including but not limited to text, graphics, logos, icons, images, audio clips, game interfaces, software, and the overall look and feel of the site — is the exclusive property of o9bit or its content licensors and is protected by applicable copyright, trademark, and intellectual property laws. You may not copy, reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any platform content without our prior written consent.

Trademarks, service marks, and trade names displayed on the Platform are proprietary to o9bit or their respective owners. Nothing in these Terms & Conditions grants you a licence to use any trademark, trade dress, or logo without the express written consent of the relevant rights holder. Unauthorised use may result in civil or criminal proceedings.

⚠️9. Limitation of Liability

To the fullest extent permitted by applicable law, o9bit, its directors, employees, agents, partners, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of — or inability to use — the Platform, even if advised of the possibility of such damages.

o9bit does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. Service may be temporarily unavailable due to maintenance, technical upgrades, or circumstances beyond our reasonable control, including natural disasters, regulatory action, or telecommunications outages. In such cases, o9bit will endeavour to restore service as promptly as possible and will not be liable for any resulting loss.

🔄10. Amendments and Termination

o9bit reserves the right to amend, update, or discontinue any feature, product, or service offered on the Platform at any time, with or without notice, subject to any obligations imposed by applicable law. We will endeavour to provide reasonable advance notice of significant changes where practicable. Continued use of the Platform following any such change constitutes your acceptance of the amended terms.

o9bit may suspend or terminate your account at any time if you are found to be in breach of these Terms & Conditions, if we are required to do so by law or regulatory instruction, or if we have reasonable grounds to suspect fraudulent or harmful activity. Upon termination, any outstanding real-money balance that is not subject to pending investigation will be returned to you via your registered payment method, subject to completion of any outstanding KYC requirements.

🌐11. Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with applicable laws. In the event of any dispute arising out of or in connection with your use of the o9bit platform, we encourage you to contact our support team in the first instance so that we may attempt to resolve the matter informally and promptly. If a dispute cannot be resolved through direct communication, the parties agree to pursue resolution through binding arbitration or such other mechanism as may be required by applicable law. Nothing in this clause limits your statutory rights as a consumer.

✉️12. Contact Us

If you have any questions, concerns, or formal complaints regarding these Terms & Conditions, please contact the o9bit support team. We aim to respond to all enquiries within 2 business days during normal operating hours (Bangladesh Standard Time, UTC+6).

Email: [email protected] (plain text — not a clickable link). Our support team is available 24/7 to assist players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other regions.